Terms of Service

1. Acceptance of Terms

By accessing and using Trust360 ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your access to and use of Trust360's website, platform, and services. By using our Service, you agree to comply with and be bound by these Terms.

2. Description of Service

Trust360 is a platform that enables businesses to manage, organize, and share their security documentation and compliance credentials. Our Service includes:

• Document management and organization tools
• Access control and permission management
• Public trust center creation and customization
• Access request workflow management
• Analytics and reporting features
• API access and integrations (for applicable plans)

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Trust360 is not liable for any loss or damage arising from your failure to comply with this section.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Upload, store, or transmit any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to store or transmit illegal, harmful, or offensive content
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems (bots, scrapers) to access the Service without permission
• Impersonate any person or entity or misrepresent your affiliation

5. Content and Intellectual Property

5.1 Your Content

You retain all ownership rights to the content you upload to the Service ("Your Content"). By uploading Your Content, you grant Trust360 a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of providing the Service to you.

5.2 Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by Trust360 and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

6. Payment and Billing

6.1 Subscription Plans

Trust360 offers various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay the fees specified for that plan.

6.2 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

6.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price changes. If you do not agree to the new pricing, you may cancel your subscription before the change takes effect.

7. Termination

7.1 Termination by You

You may cancel your account at any time by contacting us or using the account cancellation features in your account settings. Upon cancellation, your access to the Service will terminate at the end of your current billing period.

7.2 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice, if you violate these Terms or engage in fraudulent, illegal, or harmful activity.

7.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and data after a reasonable retention period, subject to applicable legal requirements.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

8.2 Limitation of Liability

To the maximum extent permitted by law, Trust360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Trust360 and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Trust360 operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association, except where prohibited by law.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Service, shall constitute the entire agreement between you and Trust360 concerning the Service.